How We Work – Pixel Culture
At Pixel Culture, we follow a clear, step-by-step process designed to keep every project organized, transparent, and stress-free. Whether you need video editing, document design, or graphic design, our workflow ensures you always know what to expect at each stage.
1. Enquiry & First Consultation
All projects begin through our Client Enlist page, where you submit your service request and project details.
After reviewing your enquiry, a team member will contact you to:
Understand your goals
Clarify your requirements
Provide a tailored quote based on scope and complexity
Optional In-Person Meeting (Gaborone & Surrounding Areas)
To build trust and ensure clarity before work begins, clients may request a face-to-face consultation. We are flexible and can arrange to meet in public locations such as:
Cafés
Restaurants
Hotel lounges
This option is especially useful for:
First-time clients
Large or complex projects
Businesses that prefer formal discussions before payment
2. Project Approval & Deposit
Once the scope, timeline, and pricing are agreed upon:
A deposit is required to secure your project slot
Work begins immediately after payment confirmation
This ensures fairness, scheduling commitment, and efficient delivery timelines.
3. Production Process by Service Type
Video Editing Workflow
For video projects such as:
Weddings
Podcasts
Vlogs
YouTube content
Corporate videos
Clients are required to upload footage via Google Drive or another agreed file-sharing platform.
You may choose either:
Sequenced footage in one timeline file, or
Raw clips uploaded separately for full creative editing
To ensure the final product matches your expectations, please provide:
Reference videos (if available)
Editing style preferences
Any specific scenes to highlight or remove
Document Design Workflow
For document-based work such as:
Company profiles
Proposals
Portfolios
School or business documents
Clients must provide:
All written content
Logos and branding elements
Any structural preferences or templates
Pixel Culture focuses on:
Clean layouts
Professional typography
Structured visual hierarchy for readability and impact
If you do not have a prepared layout, we will design the document structure from scratch using industry-standard formatting.
Graphic Design Workflow
For visual assets such as:
Flyers
Posters
Social media adverts
Event banners
Promotional graphics
Clients should provide:
Text content
Logos
Brand colors
Reference styles (optional)
If assets are not provided, Pixel Culture will:
Source appropriate stock imagery
Apply creative direction aligned with your industry and target audience
4. Review & Revisions
Once production is complete, you will receive a preview link or sample to review before final delivery.
You may request revisions based on your selected package:
Minor adjustments are handled quickly
Larger changes may affect timelines depending on scope
Our goal is to refine the work until it aligns with your vision while maintaining professional quality standards.
5. Final Approval, Payment & Delivery
After you approve the final version:
The remaining balance is paid
Final files are delivered in the agreed formats
Delivery formats may include:
MP4 for video
PDF for documents
PNG/JPG or print-ready files for graphics
We accommodate clients with flexible payment methods to make transactions simple and accessible.
6. Turnaround Times
Estimated delivery times:
Short-form videos (7–13 minutes):
2 days
Long-form videos (45–60 minutes):
Up to 3 days
Graphic design and documents:
Typically 1–3 days depending on complexity
Projects may be delivered earlier when possible without compromising quality.
A WORD FROM THE DIRECTOR
" Pixel Culture was built on a simple idea, that powerful visuals can change how people see you and your story.
I’ve always believed that content should feel real, intentional, and impactful. That’s why every project we take on is treated like it matters ..because it does. Whether you're building a brand or capturing a once-in-a-lifetime moment, we’re here to bring that vision to life.
We don’t just create content, we create experiences."
-ARNOLD
